Supporting Your Community & Advice for the Public

Below you will find information on:

Supporting Your Community

  • Do you need help or support?
  • Can you support your community?

Access to Grocery Shopping

Elgin Museum- #MuseumfromHome

Grampian Coronavirus Hub (Also covering Moray)

Clear Your Head

Parent Club

BBC Bitesize- Parents’ Toolkit

Teen Mental Health- A Guide for Parents

Advice for the Public

  • Moray Pathways
  • Money Saving Expert: Coronavirus Finance & Bills Help
  • Money Advice Service: Coronavirus – what it means for you and what you’re entitled to
  • Citizens Advice Bureau: Coronavirus – what it means for you
  • UK Government: Find out what you can do if you’re struggling because of coronavirus
  • Scottish Government Guidance for Customers

Supporting Your Community

Please note, this page is under construction and will be populated with more information over the coming weeks.

Do you need help or support?

We are still developing this page but want to use it to provide you with information about the support that is available in the Region and we need your help to do that.

If you need help or support, please tell us and we will try to find an organisation to help you.  You can contact us in confidence.

Can you support your community?

If you want to help your local community and would like to have your services added to this page, please get in touch. 

Access to Grocery Shopping

Aldi– Aldi open 30 minutes early Monday – Saturday for the Elderly (over 70) and vulnerable. 

Marks & Spencer–  Marks & Spencer are setting aside the first hour of trading on Mondays and Thursdays for older and vulnerable customers.

Tesco– Tesco has reserved the hours of 9am-10am on Monday, Wednesday and Friday for its most vulnerable customers.

Elgin Museum – #MuseumfromHome

While schools and the Museum are closed due to the ongoing Covid-19 situation Elgin Museum will be sharing activities, insights and star objects with you via Facebook, Instagram, Twitter and YouTube.

Links to activity sheets, colouring and documents that support the activities will be available on their website.

Grampian Coronavirus (COVID-19) Assistance Hub (Also covering Moray)

The Grampian Coronavirus Assistance Hub website is a focal point for information and assistance for anyone affected by coronavirus anywhere in Grampian. Find the services you need or links to information from across the area.

Individuals can request support through the hub, and individuals, community organisations and businesses can sign up to help.

Their website has information and assistance on:

  • Health & Prevention
  • Support in communities
  • Schools, childcare and education
  • Assistance for businesses and employers
  • Benefits and financial advice
  • Latest news/information

Here is the link to their website.

Becoming a Supplier to GCAH

If you sign up to become a supplier of goods to the GCAH you will be able to support individuals to access food and other essential items from your business via a volunteer if the person needing food/other items doesn’t have money available at the time and/or to minimise the need for cash to change hands between the person requesting assistance and the volunteer providing that support. The process works as follows:

  • GCAH will match the shop to the assistance request/volunteer – ensuring they are in the right area and easily accessible
  • The payments to the business for the goods purchased are made over the phone with a GCAH credit card at the time of the volunteer picking up the items, or at a time agreed with the business.
  • The business must agree to keep a record of each purchase by filing the receipt with the unique reference number of the transaction provided by the GCAH, and collating a record of all transactions on either a daily or weekly basis. The list of transactions would then be sent to Aberdeenshire Council (who is managing the process on behalf of the GCAH) for VAT reclaim and audit purposes.

More detailed information would be provided to businesses that agree to sign up or they can email [email protected] for more information.

To take part businesses should go to:

Clear Your Head

These are worrying and uncertain times. The coronavirus outbreak has changed daily life for us all in Scotland and has had a real impact on how many of us are feeling. It’s ok to not feel yourself right now, and Clear Your Head have some great tips to help get you through it.

They have ideas and tips on:

Keeping Moving
Creating Routine
Looking after yourself
Staying connected
Staying Healthy

Here is the link to their website

Parent Club

Parent Club have put together lots of information to help you cope with the ‘new normal’.

They have information on:

Coronavirus FAQ
Coping with Parenting
Looking after yourself and your family
Pregnancy and babies
Leaning at home
Activities and games
Dealing with behaviour
Supporting your teen
Feeding your family
Keeping kids safe

Here is the link to their website

BBC Bitesize- Parents’ Toolkit

Wanting tips on supporting your child’s wellbeing? Looking for practical advice? Or scouting for activity ideas for some lockdown entertainment? Look no further. The juggle is very real but we’ve got you.

The Parents’ Toolkit has information & tips on:
• Supporting wellbeing
• Top tips
• Isolation inspiration
• SEND (special educational needs and disabilities) resources

Here is the link to their website

Teen Mental Health – A Guide for Parents

This guide from MyTutor about teen mental health, with useful tips and advice for parents to help their teens overcome body image issues, academic anxiety, peer pressure and cyberbullying, and links to other important mental health resources.

Here is the link to their website

Advice for the Public

Moray Pathways

Moray’s public, private and third sectors have joined forces to provide a single point of contact for businesses and people to access information on skills, employment, training and support.

The consortium has developed a website and social media platforms for people to access and connect with what’s on offer. Called Moray Pathways (Learn: Train: Work), the website is online at


Money Saving Expert- Coronavirus Finance & Bills Help

The Money Saving Expert website has advice on Mortgages & other debts, rental help, energy top-ups & more. Here is the link


Money Advice Service: Coronavirus – what it means for you and what you’re entitled to

The spread of coronavirus, also called COVID-19, in the UK and across the world could have implications for your work, benefits and travel plans. This guide will look at your rights to sick pay, what benefits you can claim if you’re self-employed or not entitled to Statutory Sick Pay (SSP). This page will help you find out what help is available to you based on your circumstances.

Here is the link to their website


Citizens Advice Bureau: Coronavirus – what it means for you

Here is the link to the Citizens Advice Bureau’s website where they will publish new advice to help you understand any changes when they are announced.

Here is the link to their website

You can call the Moray Citizens Advice Service on one of the numbers below:

01343 550088 / 01343 559001 / 01343 559004 (Monday to Friday 10am to 2pm)

UK Government: Find out what you can do if you are struggling because of coronavirus

The UK Government has an online portal which you can use to find out what help you can get if you are affected by coronavirus. You can use it for yourself or someone else.

Here is the link to their website


Scottish Government Guidance for Customers

Guidance for customers on how the retail experience in shops is changing due to coronavirus.

Your experience in shops is changing due to coronavirus. Retailers, following government guidance are working to ensure the safety of customers and colleagues. This good work is supported with relevant trade bodies and wider industry, but the successful return to business will be highly dependent on positive customer behaviours. The guidance (link below) is intended to be used by customers and can also help to inform retailers’ signage.

You can read the full guidance here


13 Harrow Inn Close, Elgin IV30 1BP